Everledger HelpDesk
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Luxury Goods
Onboarding & Registration
Wine & Spirits
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Owned Diamond Vault
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Claim Summaries
Provenance
Trusted Network
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IoT (NFC, QR) as a service
Sustainability
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Everledger HelpDesk
FAQs
Get Started on Everledger
I'm a Retailer
I'm a Manufacturer/Data Contributor
Navigating the Everledger Platform
User Access
Analytics & Reporting
API
AI
Blockchain Network
Compliance
Digital Identity
Digital Passport
Intelligent Labelling
FAQs
Apparel
Batteries & Electronics
Compliance
Data
Gemstones
Luxury Goods
Onboarding & Registration
Wine & Spirits
Glossary of Terms
Login Service
Data Dashboard
EVB Industry
Owned Diamond Vault
Invoices
Claim Summaries
Provenance
Trusted Network
Applications
IoT (NFC, QR) as a service
Sustainability
FAQs
The most common questions and their answers.
Apparel
How do you create a digital twin of a garment?
How is validating sustainable business practices made easier by the Everledger Platform?
What are the potential challenges for apparel brands wanting to introduce a blockchain-based supply chain?
What are the main advantages of a blockchain-based system in fashion?
Batteries & Electronics
What does blockchain do for lithium-ion batteries and electronics?
How do I verify that I've safely and responsibly recovered an Electric Vehicle Battery?
I manufacture consumer electronics powered by lithium ion batteries. What is the benefit of participating in the Reward to Recycle program?
Compliance
What is an RJC Chain of Custody or Code of Practice — and what’s the difference?
What is a WDC System of Warranties?
Why don’t I have any information on my profile in relation to compliance and sustainability?
Data
What data do you need, and how should it be organised?
Why does it take time to upload my data?
Gemstones
How do I add my gemstones onto Provenance Proof?
Do the miners have to be the first step in loading the gemstone?
Is there any kind of Gemstone that is not allowed on Provenance Proof?
Why would I use Provenance proof?
What information is required to load a gemstone onto Provenance Proof?
Can anyone register for Provenance Proof?
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Luxury Goods
What do we mean by 'luxury'?
How can luxury brands use the Everledger Platform to gain insight into their primary or secondary sales channels?
How does Everledger Platform help to validate if a particular luxury item from an esteemed brand is authentic or not?
Onboarding & Registration
What are the Terms and Conditions?
How can I change my logo and cover image? What is the best size?
What will others see when I invite them to join the platform? Will we be automatically connected?
How do I reset my password?
Wine & Spirits
How can I see if my wine is legitimately distributed?
Is it easy to copy a bottle’s authentic digital experience?
Can I track the temperature of my wine?
How can I create a digital identity for my wine?
How much does it cost to put my wine on the blockchain?
How do I know if the wine in the bottle and what is on the blockchain are the same?
How do I know if a bottle of wine has been opened?
What does blockchain do for a bottle of wine?
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